Windows Casino review
Notice: In November 2016, Windows Casino has ceased its operations.
Windows Casino is an online casino that Cytech Ltd established in 1999 and continues to own and operate. Although originally an RTG casino, Windows Casino now uses the Playtech platform, and like most Playtech casinos is licensed and regulated by the Curacao Gaming Commission and does not accept U.S. players. Potential clients should note that this casino has no affiliation with Microsoft or the Windows operating system. It is, however, an outstanding casino that offers a desktop client, instant play games, lucrative bonuses, a loyalty program and a diverse game selection.
Windows Casino offers both a desktop client and a browser-based library of games, and users have the option of both as they please. The desktop client is only about 5Mb and includes a handful of games, and it updates itself behind the scenes as necessary. Note that the desktop client only supports Windows, and Mac and Linux users will only have the instant play games available. Additionally, there is no mobile app available, and the use of Flash makes compatibility among mobile devices limited.
As users expect from Playtech, the graphics and sound are excellent, and the Windows Casino branding does nothing to diminish that. The client looks beautiful in full-screen, supports minimized windows and supports 3D graphics. The desktop client also has a number of configuration options available, and users can even adjust game speed and the size of various elements, such as playing cards and visual cues.
Windows Casino promises 180 unique casino games through the desktop client and 120 unique casino games through the instant play library, but the actual totals are higher than that. In addition to a slot machine selection that is probably 120 games strong on its own, Windows Casino offers video poker machines, scratch cards, Keno games, arcade games, skill games and table games. Popular table games include baccarat, blackjack and roulette, which has a multiplayer variant. Windows Casino is also linked to the Playtech progressive network, which means that players have access to some big pots, including Playtech’s popular Marvel slot machines.
Windows Casino offers a three-stage welcome bonus, and the minimum deposit for each stages is $/£/€/CAD 20, but the specifics are different for those depositing in GBP. The first-deposit bonus is a 100-percent match up to $/£/€/CAD 300, the second-deposit bonus is a 200-percent match up to $/€/CAD 600 and the third will be a 300-percent match up to $/€/CAD 600 - for a total bonus of up to $/€/CAD 1500 free!
Windows Casino also has a VIP Club, and all clients are immediately granted access. The currency of the loyalty program is comp points, and clients can use those points to convert into bonus credits that can then be used to gamble of any of the games available at the casino. As a client makes additional deposits and accrues more comp points, they will rise in VIP level and earn comp points at a faster rate.
The Windows Casino cashier supports Canadian dollars, U.S. dollars, Euros and U.K. pounds without conversion. The cashier also offer a selection of deposit/withdrawal options, including Visa, MasterCard, Neteller and bank transfers. Windows Casino does have a $/£/€/CAD5,000 per week withdrawal limit per account, but that limitation is not in effect if the client has won one of the Playtech progressive jackpots.
Customer Care and Supported Languages
Live chat is the preferred way to contact Windows Casino support, and it is available around-the-clock, year-round for clients in Australia, Canada, Germany and the U.K. There is also 24-7 telephone support for those markets. The casino offers both live chat and telephone support in a number of languages, including English, French, German and Spanish, but support for languages that are not native to the markets listed above may be offline during off-peak hours.
|Welcome Bonus||1st bonus: 100% up to €125 |
2nd bonus 250% up to €125
Extra stage bonus for new accounts in GBP
|Promotions||Daily, weekly and monthly bonus deposit offers, loyalty club (points system)|
|Currency||US Dollars, Canadian Dollars, Euro, UK Pounds|
|Languages||English, French, Spanish, German, Greek|
|Games||About 200 casino games|
|Deposit/Withdraw Options||Visa, Visa Electron, Mastercard, Pay Safe Card, Neteller, Wire Transfer, Click2Pay, Eco, Ukash|
|Telephone||UK - 0800 917 6198 |
Canada - 1 800 877 9024
Australia - 1 800 807 915
Germany - 0800 182 5227
|Online form, or live chat in 6 languages|
|Affiliate Site||Wager Junction|
4.2 out of 5 - from 109 votes
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