All you Need to Check Before Trusting an Online Casino
There are so many casinos out there these days – it can be difficult choosing the right one for you. You will come across lots of adverts on social media, search engines and even your TV – that you might not know where to start. And once you get there, how do you know it’s a good casino before you deposit money? We’ve put a list of ways for you to tell whether the casino you have found is one you should try out or not.
They Promote Responsible Gambling?
There has been a massive crack-down in the industry of late when it comes to responsible gambling. Casino’s have been forced to take a look at their practices and make sure that they are truly taking care of their players. This means that they need to be ensuring that appropriate measures are taken should it appear someone isn’t gambling in a responsible fashion.
This means making sure that there are references to help and support throughout their site, as well as adding the functionality for players to self-exclude should they have an issue, and also making sure that there are . That way they can’t get themselves into too much trouble.
If they do self-exclude themselves – you then need to make sure that there is a cooling off period in place before they can play on the site again. Before they do spend any more money – someone from the customer services team should reach out to the player to make sure that they are only betting money that they can afford. At first glance on a casino, you should see Gambleaware information, as well as a link to their responsible gambling policy.
Are They Mobile Optimized?
Before making a deposit on an online casino, make sure you visit if from your mobile phone first. Although most brands are mobile-friendly, some still offer a different experience on mobile than they do on desktop.
Check that you can enjoy the same games and promotions on your mobile phone, as you would when accessing from desktop. Also check the Apple or Play store to see if there is an app, or whether the process is simply that you can access the site from your mobile phone browser.
Convenience is a massive factor in the gambling industry these days – and if it hasn’t been taken seriously, then the likelihood is that you are not playing on a forward-thinking casino. The Stakers page entitled “The Future of Online Gaming" details exactly how they have made sure that they have remained on trend, so if you’re looking for a modern gaming experience be sure to check this out.
They Have an Extensive Games Collection?
The best online casinos have a lot of games to offer and use the best software providers to supply them if not done by their own in-house team. If you head to a casino and find that there is an extensive games portfolio that has been neatly categorised for ease, then this is a sign you have hit the jackpot so to speak.
Especially if you find that there is a dedicated “New Games” section – as this means that they care about updating their site, and that they are bringing in new releases regularly. This is usually most common with slot games. You should also see at the bottom of the site which software providers the casino has partnered with. Big ones to look out for are the likes of: NetEnt, Microgaming, Eyecon, Blueprint Gaming and others.
They Have a Good Customer Services Team in Place?
Normally good casinos will have an FAQ section for you to visit. Here you are normally will find answers to the most commonly asked questions by casino players. However, if you don’t find what you are looking for there – there should be a wide range of contact methods for you to use. Most commonly there should be an email address for you to use, and there should be an average response time detailed, so you know when you can expect an answer.
As well as this, some casinos offer a where you can speak to them via instant messenger. This means that you can speak to someone pretty much instantly. Some of the more modern casinos have even added to their portfolio which has received some positive feedback from players. Make sure you also have a look at the availability of the customer services team – the more flexible brands have people available 24/7.
They Have a Variety of Payment Methods on Offer?
Sometimes players don’t want to be restricted to simply having debit or credit cards as an option, that’s why it’s good to see brands offer alternatives. This can come in the form of the likes of: PayPal, Skrill, Neteller, ecoPayz, Paysafecard and more. As well as this, a more recent addition is to allow players to deposit via their mobile phones.
This means if a player has a Pay as you Go phone, it will be taken off their credit – and if they have a contract phone – it will simply be added to their bill. It adds a great element of convenience, that didn’t previously exist on casinos. A casino that has put the effort into securing additional merchants for their brand, is one that is much more likely to look out for their players overall.
If you are struggling to find a casino brand that you think is right for you, or just don’t know where to begin – have a look at those pointers as a good way to start. Online gambling can be a little daunting for those who are just dipping their feet in the water. Make sure to play responsibly.